Best Western London Queens Crystal Palace Hotel, London
About the Hotel
Best Western London Queens Crystal Palace is a historic Victorian building located in the picturesque suburb of Norwood, known for its charming park. The hotel offers modern amenities within a unique architectural setting. Guests can enjoy easy access to local attractions like the Crystal Palace Park and Sports Centre. With a convenient location and spacious lounge areas, the hotel caters to both business and leisure travelers.
Location
Best Western London Queens Crystal Palace is situated in Norwood, surrounded by attractions like Crystal Palace Park and the Dulwich Picture Gallery. The nearest train station is Balham, providing easy access to central London. London City Airport is the closest airport at approximately 7 miles away, simplifying travel to the hotel. Nearby, guests can find various options for dining, entertainment, and public transport connections.
Rooms
The hotel features 334 air-conditioned rooms, each individually furnished for guest comfort. Rooms include en suite shower rooms with complimentary toiletries and hairdryers. Free WiFi, flat-screen TVs, and tea and coffee-making facilities are available in every room. A variety of room types, including singles, triples, and family rooms, ensure options for various guest needs.
Eat & Drink
Pizzapolli, the on-site restaurant, offers an à la carte menu with a focus on pizza. Full breakfasts are served on weekdays from 7 AM to 10 AM, catering to early risers. Guests can relax in the hotel's bar, which has a well-regarded reputation for excellent service. Additionally, a coffee shop provides a casual atmosphere for socializing or working.
Leisure & Business
The hotel includes a spacious lounge bar and a TV lounge for guest relaxation. Amenities such as a pool table and a conference room make it suitable for both leisure and business needs. Daily housekeeping and a 24-hour front desk enhance guest convenience. Free parking and Wi-Fi in public areas are also available.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Baggage storage
- Elevator
- Multilingual staff
Guest Parking
- Electric kettle
Services
- Laundry
- Computer connection
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
Business
- 24-hour business center
- Fax/Photocopying
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- In-room safe
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Shower
- Hair dryer
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Telephone
- Data ports
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel location was perfect for our needs and very clean, but the rooms were small and cramped, especially the bathroom. The dining experience was overpriced and felt hectic with items not being refreshed promptly.
The hotel was on the ground floor with a 10cm gap between the corner of the double bed and the window, which we didn't sign up for. The service was poor due to being understaffed, with only 3 staff managing 150-200 covers, resulting in dirty tables. On the bright side, the location was great for walking to Crystal Palace pubs and restaurants, but it felt dark and depressing.
The hotel is situated in an ideal location for Crystal Palace & Croydon and is good for those who need proximity to these areas. The rooms, while clean and spacious, had some outdated furniture and lack of WiFi due to ongoing renovations. The dining experience, although paid for, left much to be desired. However, the family rooms were clean and sizeable, offering comfort. Not the most convenient if you prefer breakfast in your room, but the value for money is decent.
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