Best Western London Queens Crystal Palace, London
About the Hotel
Best Western London Queens Crystal Palace is a historic Victorian building located in the picturesque suburb of Norwood, south London. The hotel is renowned for its distinctive white facade and offers convenient amenities for both leisure and business travelers. Directly accessible are notable attractions like Crystal Palace Park and various local dining options. It serves as an ideal base for exploring the surrounding cultural offerings and the city's main sights.
Location
Situated in Norwood, the hotel is 8 km from Clapham Common and 11.5 km from the Houses of Parliament. Nearby public transport options include the Balham station, facilitating easy access to central London. Guests can explore local attractions such as Crystal Palace Park, which features meadows, wetlands, and a lake. The nearest airport is London City Airport, further enhancing the hotel's accessibility.
Rooms
The hotel features 334 individually-furnished, air-conditioned rooms equipped with modern amenities. Each room includes an en suite shower room, free WiFi, a flat-screen TV, tea/coffee making facilities, and toiletries. Comfortable accommodations cater to various needs, including singles, doubles, triples, and family rooms. Additional amenities include daily housekeeping and ironing facilities.
Eat & Drink
On-site dining is available at the Pizzapolli restaurant, which offers an à la carte menu focused on pizza among other dishes. Full breakfasts are served on weekdays from 7 AM to 10 AM, catering to guests looking to start their day off right. The hotel's Queens bar is known for its excellent service, providing a comfortable space for guests to unwind. A coffee shop is also available for lighter refreshments.
Leisure & Business
The hotel includes a spacious ground floor lounge bar and a TV lounge where guests can relax. Leisure activities available on-site include billiards for guest enjoyment. Meeting and conference facilities make this hotel suitable for both private and business events. Additional services include a 24-hour front desk, luggage storage, and free parking.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Luggage storage
- Lift
- Multilingual staff
Guest Parking
- Electric kettle
Services
- Laundry
- Computer connection
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
Business
- 24-hour business centre
- Fax/Photocopying
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- In-room safe
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Shower
- Hair dryer
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Telephone
- Data ports
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel location was perfect for our needs and very clean, but the rooms were small and cramped, especially the bathroom. The dining experience was overpriced and felt hectic with items not being refreshed promptly.
The hotel was on the ground floor with a 10cm gap between the corner of the double bed and the window, which we didn't sign up for. The service was poor due to being understaffed, with only 3 staff managing 150-200 covers, resulting in dirty tables. On the bright side, the location was great for walking to Crystal Palace pubs and restaurants, but it felt dark and depressing.
The hotel is situated in an ideal location for Crystal Palace & Croydon and is good for those who need proximity to these areas. The rooms, while clean and spacious, had some outdated furniture and lack of WiFi due to ongoing renovations. The dining experience, although paid for, left much to be desired. However, the family rooms were clean and sizeable, offering comfort. Not the most convenient if you prefer breakfast in your room, but the value for money is decent.
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